Skytrax has named Air Namibia as the second best airline within the African region.
This will be the third time they will be bagging this award.
The Skytrax World Airlines Awards is seen to be prestigious and highly regarded in the airline industry. They are also reckoned to be the benchmark for airline excellence in the world.
Part of their Award and rating strategy is from passenger appraisal and survey as they travel the world.
In response to this feat by Air Namibia the corporate communications manager, Mr. Paul Nakawa said, “it is an honour to receive recognition from our clients via a world-renowned independent survey. This acknowledgment encourages and drives us to do more by improving our operations. As Air Namibia, our main area of focus is ensuring that we meet and exceed our customers’ expectations. This award is an acknowledgment of the fact that we are on the right track.”
“Being the runner-up in this competition for regional airlines in Africa is great, but we won’t rest until we are awarded the top spot. After all, service is the only differentiator in this industry”, he added.
Paul Nakawa also thanked their customers who make Air Namibia as their choice airline.
“We would like to express our sincere gratitude to the travelers who participated in the survey and encourage more travelers to fly with Air Namibia. We pledge to continue improving our service standards to ensure that clients get quality and value for their money”, he noted.
Ethiopia Air has maintained the top position in the last three years.
Congrats Air Namibia. Named Africa's 2nd best airline 2018 by independent aviation rating agency Skytrax. (Ethiopian Airline had an unbeatable lock on top position) – for 3rd time in a row. pic.twitter.com/rtJt1OllpJ
— James Hall (@hallaboutafrica) July 28, 2018
Flew Air Namibia for first time in 1994. Excellent then, still excellent. How many airlines have come and gone in Nigeria since then? (and by gone I mean they might still be around but have gone downhill…Arik, Aero, I'm looking at you.)
— Chris W J Roberts (@cwjroberts) July 28, 2018
Air Namibia as of February 2017 has 692 employees and goes to 18 destinations.
If you are reading this piece, it then means that to a large extent you are privileged to have access to internet connection, own a smart phone and probably in a level of comfort to be able to access information online. My desire, therefore, is that this series is shared among those who don’t have access to such opportunity that you have in reading this piece.
Nevertheless, I appreciate you sincerely for coming to read this (you are important and influential) so all I ask is that you influence those ones by the knowledge you are about to have. By the end of this series, I will tell you why I want the poor and less privileged to have this same information.
If you are in Nigeria, you will understand that 2019 is an election year and Nigerians will be heading to the polls again to elect a new set of leaders for the next four years that will usher us into the second decade in this millennium. Isn’t it a watershed in history?